45 Days Across 6 European Countries: Traveling Further to Get Closer to You
RCCommunity
From mid-June to late July, the FLYWING team embarked on a 45-day journey across six European countries. Many people asked us: Why spend a month and a half traveling so far just to do ground-level customer support?
The answer is simple: We didn’t want to just sit in our factory and office looking at sales numbers. We wanted to step out, meet you face-to-face, and show every flying enthusiast who supports us that FLYWING deeply cares about your real flying experience and takes every bit of your feedback to heart.
Throughout these intense 45 days, we focused our energy on two things: Listening and Taking Action.
·Putting After-Sales & Customer Support First
We visited numerous local hobby shops, major distributors, and regional dealers across Europe. Together, we discussed how to build a stronger local support system—ensuring faster access to spare parts, more efficient maintenance services, and better localized demo events so you can buy with confidence and fly worry-free.
·Hearing Honest Feedback from Real Pilots
From major airshows to local field runways, we sat down with pilots of all generations, including seasoned hobbyists and young kids trying RC for the first time. They helped us test flight control systems in strong coastal winds and gave us direct, unfiltered feedback on handling, scale details, and overall flight feel. Every piece of advice and every compliment is our most valuable asset for future product improvements.
·Where Tradition Meets Intelligent Technology
Meeting legendary dealers and veteran pilots who have been in the RC industry for decades was an incredible inspiration. Their deep understanding of mechanical craftsmanship, scale aesthetics, and flight dynamics sparked wonderful synergy with our self-developed flight control algorithms. We believe innovation isn't about replacing tradition; it's about preserving it. By letting our smart technology handle complex control stability, we leave the pure joy of flying entirely to you. Whether it's lowering the bar for beginners or bringing fresh excitement back to veteran flyers, our goal remains clear: to let every flying enthusiast around the world enjoy the pure fun of flight.
·Building a Healthy Ecosystem & Growing RC Culture Together
We also listened carefully to long-established shop owners regarding market order and price protection. Maintaining a healthy, sustainable channel ecosystem ensures you can always receive reliable, high-quality service from the local shops you trust. At the same time, we remain fully open to new partnerships. We warmly welcome distributors, flying clubs, content creators, and cross-industry partners around the globe to reach out to us. Whether for custom projects, co-branded events, or technical exchanges, we look forward to joining hands with you to promote RC culture worldwide.
This 45-day trip has come to a successful close, but for us, it is just a brand-new starting point for our global support and product innovation.
A huge thank you to everyone in Europe who flew with us, shared insights, and welcomed us so warmly. Moving forward, we will keep working hard behind the scenes to deliver even better products and services. See you in the sky next flight season!